Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we gather various types of information to tailor your learning experience and enhance our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and messages sent through our contact forms. When you enroll in our drawing courses, we also gather information about your artistic background and learning aspirations.

Usage Data

We automatically collect data on how you use our site and learning platform. This covers pages you visit, time spent in different sections, drawing exercises completed, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking methods to improve your browsing experience, remember your preferences, and analyze performance. You can adjust cookie settings via your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are dedicated to handling your information responsibly and only for legitimate needs.

Educational Services

We utilize your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support as needed. We may also send occasional newsletters about new drawing techniques, notable artwork, or platform improvements if you subscribed to our communications.

Platform Improvement

Usage data helps us determine which drawing exercises are most beneficial, spot areas where learners struggle, and create new content that addresses common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to valid legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help us operate the platform, process payments, send emails, and offer customer support. These providers access only information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If CommonsTerrace participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process. We would notify you by email and provide information about any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request removal of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will revoke access to your course progress and stored artwork.

Marketing Communications

You can opt out of our marketing emails at any time via the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, reject certain types, or be prompted before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as necessary to provide our services, meet legal obligations, or settle disputes. Account data is typically kept for about three years after closure, while course progress data may be stored for up to seven years for educational records.

International Transfers

Although our main operations occur in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal data we’ve collected from their child, request deletion, and deny further collection or use of their child’s information. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you about significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notice, so we recommend reviewing this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

By continuing to use our platform after policy updates, you agree to the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.